About Us

1. About This Page

This page provides an overview of the website’s general positioning, main product focus, and related services.
Its purpose is to help visitors better understand how the platform operates and what to expect when browsing or placing an order.

2. Operational Focus and Approach

In day-to-day operations and product presentation, attention is typically given to a number of practical considerations.

Clear pricing information
Product prices are shown on individual product pages and confirmed again during checkout. Any costs related to an order are presented within the ordering process to allow for review before completion.

Balancing function and design
Product listings generally reflect both practical use and visual appearance. Descriptions and images aim to show how items fit into everyday settings, with attention to structure, usability, and overall layout.

Simplified browsing experience
Product categories and page layouts are organised to support straightforward navigation, making it easier to compare options and identify suitable products.

Awareness of quality and standards
In design references and sourcing, consideration is usually given to relevant safety and quality standards applicable to the product type.

3. Product Range Overview

The website focuses primarily on furniture and related items. Common product categories may include, but are not limited to:

• Outdoor structural products and related accessories

• Outdoor seating and leisure items

• Outdoor storage and organisation solutions

• Indoor beds and combined furniture sets

Specific product types, dimensions, and configurations are detailed on individual product pages.
Product listings may be adjusted over time based on availability or operational needs.

4. Pricing and Delivery Information

Orders placed through the website are generally subject to the following conditions:

• Order totals are based on the amounts shown at checkout

• Prices may include UK VAT where applicable

• Some orders may be delivered on a duty-paid basis

• Delivery timeframes displayed on the website are estimates and may be affected by logistics arrangements, weather, or other external factors

Additional details are available in the Delivery Policy and relevant pricing information pages.

5. Consumer Rights and After-Sales Support

Where applicable conditions are met, customers may request returns, refunds, or exchanges in accordance with published policies and UK consumer law.

If issues arise during use or after delivery, after-sales requests are reviewed based on the specific circumstances and applicable guidelines.
Support services are provided during published working hours, and response times may vary depending on the nature of the enquiry.

Nothing on this page limits or affects statutory consumer rights.

6. Privacy and Data Use

During website operation and service provision, certain personal data may be processed, including but not limited to the following measures and practices:

• Encryption methods such as TLS or SSL are typically used to reduce transmission risks

• Data collection and use follow UK GDPR and the Data Protection Act 2018

• Information is generally used for order processing, communication, and operational purposes

For further details, please refer to the Privacy Policy and Cookie Policy.

7. Contact Information

If you have questions regarding products or services, you may contact us using the details below:

Address: 364 James Milton Rd, Georgetown, SC 29440-9053
Phone: +1 (561) 202-5161
Email: suivi@viberoomz.com

Customer Service Hours:
Monday to Friday, 09:00–12:30 / 14:00–18:00 (CET)

8. Additional Notes

Website content may be updated from time to time due to operational changes, product adjustments, or regulatory requirements.
Before using related services, we recommend reviewing the relevant pages to ensure you are viewing the most up-to-date information.