Privacy Policy

1. Policy Overview

When providing website functions and related services, certain activities may involve the processing of information relating to users.
This Privacy Policy explains the types of information that may be involved, how such information is used, and the rights that may apply under UK and European data protection frameworks.

By accessing or using this website through a desktop or mobile device, you acknowledge that you have been informed of this policy.

2. Scope of Application

This policy applies to a range of interactions with the website, including, but not limited to:

Browsing, viewing, or searching website content
Placing orders, completing payments, and arranging delivery
Contacting customer support or submitting enquiries
Handling returns, refunds, exchanges, or related disputes

Additional note:
The services offered are intended for individuals aged 18 or over.
If information relating to a minor is identified, appropriate action may be taken after verification.

3. Types of Information Involved

Information is processed only to the extent necessary to provide services.

Information provided directly by users

Name and contact details
Email address
Shipping or billing address
Order and transaction records
Payment-related reference information (excluding full card numbers)

Information generated through use of the website

IP address and general access location
Device type, browser, and operating system
Page visit times and browsing behaviour
Cookie data or local storage preferences, where applicable

Information unrelated to services or considered sensitive is not intentionally collected.

4. Purposes of Information Use

Personal information is generally used for legitimate and reasonable purposes, such as:

Processing orders, payments, delivery, and after-sales requests
Sending necessary service or order-related communications
Analysing aggregated data to assess website performance
Meeting tax, compliance, or other legal obligations
Identifying and limiting misuse, fraud, or abnormal activity

Unless separate consent is obtained, personal information is not typically used for promotional or marketing activities.

5. Cookies and Similar Technologies

Where permitted by law, cookies or similar tools may be used to support functions such as:

Enabling essential website operations
Remembering language, region, or display preferences
Maintaining continuity of shopping baskets and checkout processes

Cookie preferences can be adjusted through browser settings.
Disabling non-essential cookies generally does not affect core functionality, but may limit certain preference-related features.

Further details are available in the Cookie Policy.

6. Information Security Measures

To reduce the risk of unauthorised access, disclosure, or misuse, commonly accepted technical and organisational measures may be applied, including:

Encryption of data during transmission
Controlled access to systems and information
Ongoing system monitoring and maintenance
Internal data handling procedures

It should be understood that no digital system can eliminate all potential risks.

7. Third-Party Services and Information Sharing

Where necessary to support service operation, limited information may be shared with third-party service providers, such as:

Payment processing services
Logistics and delivery partners
Technical or customer support providers

Shared information is limited to specific purposes, and recipients are expected to handle data in accordance with applicable requirements.

8. International Data Processing

In certain operational or technical scenarios, information may be stored or processed outside the United Kingdom.
Where this occurs, recognised compliance mechanisms are generally used to support appropriate levels of data protection.

9. Information Retention

Order, transaction, and financial information may be retained for periods required by law or operational needs
Where information is no longer required for its original purpose, it may be deleted or anonymised where feasible and lawful

10. Data Security Incidents

If an incident occurs that may affect information security, its scope and impact will be assessed and appropriate measures taken where required by law or circumstances.

11. User Rights

Under applicable UK and European data protection laws, users may have certain rights in specific circumstances, including:

Access to personal information relating to them
Correction of inaccurate or incomplete data
Requests for deletion or restriction of processing where legally permitted

Requests related to these rights can be submitted using the contact details below.

12. Information Relating to Minors

The services provided are not intended for individuals under the age of 18.
Where information relating to minors is identified, appropriate steps may be taken following verification.

13. Contact Details

If you have questions regarding this Privacy Policy or information processing practices, you may contact us using the details below:

Address: 364 James Milton Rd, Georgetown, SC 29440-9053
Phone: +1 (561) 202-5161
Email: suivi@viberoomz.com

Customer Service Hours:
Monday to Friday, 09:00–12:30 / 14:00–18:00 (CET)

14. Policy Updates

This Privacy Policy applies from the date of publication.
It may be updated from time to time due to legal, technical, or service-related changes. Any updates will be reflected on this page.

We recommend reviewing this policy periodically to stay informed of the latest information.