Terms of Service

1. General Overview

These Terms of Service apply to this website and all related services and features provided through it.
By accessing, browsing, registering an account, placing an order, or otherwise using the website, you acknowledge that you have read and understood these terms.

If you do not agree with any part of the terms, you should discontinue use of the website.

2. Scope of Services

Our services are primarily intended for users located in the United Kingdom and generally cover areas where standard residential delivery is available.

Service availability may be limited in certain situations, including but not limited to:

• Remote or hard-to-reach locations

• Addresses affected by logistics or carrier restrictions

• Operational, regulatory, or compliance-related adjustments

Where an address does not meet service conditions, the order may not proceed to fulfilment.

3. Account Use and Information Accuracy

When creating an account or placing an order, you are responsible for providing information that is accurate, complete, and up to date, so that orders and communications can be handled properly.

Please note:

• Login details should be kept secure at all times

• Risks arising from personal device use or unauthorised access remain the responsibility of the user

• Temporary interruptions may occur due to maintenance, system upgrades, or external factors

4. Privacy and Data Handling

During your use of the website, we may process certain types of information, such as:

• Contact and delivery details

• Order and transaction records

• Payment-related reference information

• Browsing behaviour and device data

This information is generally used for order fulfilment, customer communication, website operation, and compliance with legal obligations.
All data handling follows the UK Data Protection Act 2018 and the GDPR.

Further details can be found in our Privacy Policy and Cookie Policy.

This website is not intended for individuals under the age of 18. Where such use is identified, appropriate review measures may be taken.

5. Product Information

Product descriptions, images, specifications, and prices displayed on the website are based on the information available at the time of publication.

Please be aware that:

• Display differences may occur across devices or screen settings

• Minor variations in colour, size, or packaging may exist between production batches

• Such variations are generally not considered defects

6. Pricing, Taxes, and Charges

Prices shown on the website are displayed in the applicable currency and may include UK VAT where required.

You should note that:

• Product prices and delivery costs are clearly presented at checkout

• Any additional charges will be disclosed during the order process or within relevant policy pages

• The final payable amount is the total shown on the order confirmation page

7. Orders and Payment

Orders typically enter processing once payment has been successfully completed.
Available payment methods are displayed during checkout, and transactions are usually protected through secure encryption technologies.

In certain circumstances, orders may be reviewed, delayed, or restricted if they do not meet established requirements.

8. Delivery and Fulfilment

Delivery methods, fees, and estimated timeframes depend on the items ordered and the delivery address provided.

Please keep in mind:

• Delivery times may be affected by weather, transport conditions, or other external factors

• Additional costs caused by incomplete or incorrect address details may be the responsibility of the purchaser

Further information is available in our Delivery Policy.

9. Cancellations and After-Sales Support

Cancellation requests submitted before an order enters processing or dispatch may be reviewed based on order status.
Once an order has been shipped, cancellation is generally not available.

After delivery, any after-sales requests will be assessed in line with the product condition and applicable policies.
For full details, please refer to our Order Cancellation Policy and Returns & Refunds Policy.

Nothing in these terms affects your statutory rights under UK consumer law.

10. Acceptable Use

Users are expected to use the website in compliance with applicable laws and regulations.
The following activities are not permitted:

• Unlawful or fraudulent behaviour

• Infringement of third-party rights

• Actions that interfere with website security or functionality

Legal responsibility arising from personal conduct remains with the user.

11. Intellectual Property and Liability

All content on the website, including text, images, logos, and design elements, is protected by applicable intellectual property laws.
Unauthorised reproduction, distribution, or commercial use is not permitted without prior consent.

Any disputes should first be addressed through mutual discussion. Where unresolved, they may be submitted to the competent courts of the United Kingdom.

12. Contact Information

If you have questions regarding these Terms of Service or website use, you may contact us at:

Address: 364 James Milton Rd, Georgetown, SC 29440-9053
Phone: +1 (561) 202-5161
Email: suivi@viberoomz.com

Customer Service Hours:
Monday to Friday, 09:00–12:30 / 14:00–18:00 (CET)

13. Updates to These Terms

These Terms of Service may be updated from time to time due to legal, technical, or operational changes.
Any updates will be published on this page and take effect from the stated date.

We recommend reviewing this page periodically to stay informed of the latest terms.