Payment Methods Information

1. Page Overview

This page explains the payment methods available, the general payment process, and how charges are displayed during checkout.
The amount payable is based on the total shown on the checkout page, while the final charge outcome depends on the processing of the payment service provider.

2. Accepted Payment Methods

At checkout, payment is typically supported through the following card networks:

• Visa

• Mastercard

Orders are processed in the currency shown on the checkout page.
Unless clearly displayed, the following payment methods are generally not supported: cash on delivery, cash payments, bank transfers, or cryptocurrencies.

3. Payment Security and Risk Notice

During payment, commonly accepted security practices are used to help reduce transaction risk, such as:

• TLS or SSL encryption to protect data transmission

• Transactions handled by payment service providers that meet recognised industry security standards

• Full card numbers, expiry dates, or CVV details are not routinely stored

As with any online payment, some level of risk exists. Users are advised to complete payments on secure networks and keep payment details confidential.

4. Price and Fee Display

Payment-related charges are shown together during checkout and may include:

• Product prices

• Applicable taxes, such as VAT, where relevant

• Delivery fees, if applicable

• Import or customs-related costs included in the price under Delivered Duty Paid (DDP) arrangements, where applicable

The final amount payable is the total displayed on the checkout page.
Cost components may vary depending on the product or delivery address.

5. General Payment Process

A typical payment process usually involves the following steps:

• Reviewing product details, delivery address, and order total

• Selecting an available payment method, such as Visa or Mastercard

• Entering the required card information

• Submitting payment and completing any necessary verification steps

If a payment is not successful, you may wish to try a different card, check issuer verification settings, or contact customer support for assistance.

6. Refund Method and Timeframe Reference

Where an order qualifies for a refund, the following generally applies:

• Refunds are typically issued to the original payment method

• The card used must be able to receive refunds

• Processing and settlement times may vary depending on the payment provider or issuing bank

If a refund does not appear within a reasonable timeframe, you may contact your card issuer or reach out to customer support with the relevant order details.

7. Contact Information

If you have questions regarding the payment process or billing records, you may contact us using the details below:

Address: 364 James Milton Rd, Georgetown, SC 29440-9053
Phone: +1 (561) 202-5161
Email: suivi@viberoomz.com

Support Hours:
Monday to Friday, 09:00–12:30 / 14:00–18:00 (CET)